NCAA begins enforcement action against Kenya Airways over flight disruptions

The Nigerian Civil Aviation Authority (NCAA) has initiated maximum enforcement action against Kenya Airways for failing to comply with guidelines on customer protection. This followed the airline’s refusal to apologise, refund, and compensate a passenger, Gloria Omisore, for a flight disruption within 48 hours. The NCAA Director of Public Affairs and Consumer Protection, Michael Achimugu, [...]The post NCAA begins enforcement action against Kenya Airways over flight disruptions appeared first on Latest Nigeria News | Top Stories from Ripples Nigeria.

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