40% of tasks in Africa’s growing tech outsourcing sector may be affected by AI by 2030

Nigeria’s BPO market is projected to expand from $980 million in 2023 to $1.84 billion by 2028, reflecting an annual growth rate of 12.56%. The country’s ‘Outsource to Nigeria Initiative’ aims to capture a portion of the $8.97 trillion global BPO market, and with 70% of Nigeria’s 218 million population under 30, the country offers [...]

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