CBN issues new guidelines on failed ATM operations

By Tony Obiechina Abuja The Central Bank of Nigeria (CBN) has issued a draft guideline on the operations of Automated Teller Machines (ATMs), mandating that banks refund customers for failed ATM transactions within a stipulated timeframe Specifically, customers must be refunded for failed interbank (not-on-us) ATM transactions within 48 hours, while refunds for failed transactions

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