British Airways fears a future where AI agents pick flights and brands get ghosted

Theregister | 13-12-2025 11:12pm |

CEO warns airlines that don’t learn to sell themselves to machines could soon be flying under the radar British Airways' chief executive has warned that the airline industry is fast heading for a future where AI agents, not humans, decide which brands get booked – and carriers that fail to adapt are at risk of quietly disappearing from the digital shop window....

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