NCC mandates service providers to compensate subscribers for poor network

Converseer | 30-03-2026 11:10am |

By Joe Udo ABUJA (CONVERSEER) – The Nigerian Communications Commission (NCC) has directed Mobile Network Operators-MNOs to compensate subscribers who experience poor network service below the approved Quality of Service standards. This will be mainly in the form of airtime credits based on subscribers’ average spending and their presence in Local Government Areas where service...

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