Nigerian Telecom Users Lament FCCPC Ban on Airtime Borrowing Service

Nigerian telecom subscribers are expressing widespread frustration following the suspension of the popular airtime borrowing service (*303#), triggered by a regulatory directive from the Federal Competition and Consumer Protection Commission (FCCPC). The service, which allows users to borrow airtime and data for emergency calls and internet access, has been unavailable for several days, leaving many, especially low-income earners, struggling with communication needs. The suspension stems from a directive issued by the FCCPC on April 2, 2026, ordering telecom operators to immediately halt services related to the Digital, Electronic, Online, or Non-Traditional Consumer Lending Regulations (DEON) 2025. The Commission accused operators of failing to engage only FCCPC-approved lending service providers.Subscribers have taken to social media to voice their displeasure, describing the service as a vital lifeline.A Lagos-based banker, Segun Olabode, said: “This service has been very helpful, especially when you don’t have cash for airtime. Suspending it will only add more pressure on ordinary Nigerians.” In Port Harcourt, trader Alice Obiateru called the service a “lifesaver” and questioned the sudden ban, saying many people rely on it for daily communication and emergencies. Similarly, Abuja-based bureau de change operator Nasiru Mohammed noted that the service had become essential for business operations and urged regulators to reconsider. Meanwhile, the Wireless Application Service Providers Association of Nigeria (WASPAN) has obtained a court injunction against the FCCPC. In Suit No. FHC/L/CS/760/2026, Justice A. Lewis-Allagoa restrained the Commission from enforcing the DEON regulations pending the hearing of the substantive suit.Despite the court order, the airtime borrowing service remains suspended as of Friday, leaving millions of subscribers in uncertainty. Industry observers are calling for urgent dialogue between the FCCPC, telecom operators, and other stakeholders to resolve the impasse and restore the service.

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