The importance of building a human brand in a digital world

Businessday | 19-04-2026 12:01am |

Being a ‘human’ brand involves being approachable and relatable in an industry dominated by corporate jargon and robotic interactions. It’s about creating real connections with your audience by speaking their language, addressing their needs, and showcasing the people and values behind your business. When an enterprise feels human, customers engage with its content and are

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