The privatisation of Nigeria's power sector in 2013 was intended to enhance efficiency by transitioning from a state-run monopoly to private enterprise. However, over ten years later, many Nigerians report experiencing a disconnect in service delivery, where they are regarded as customers primarily during billing periods. This situation has raised concerns about the practices of Distribution Companies (DISCOs) and their treatment of consumers, prompting calls for reforms to ensure fair and reliable electricity services. Stakeholders are urging DISCOs to adopt more consumer-friendly practices to alleviate the financial burden on the average Nigerian.
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