Firm Launches AI-powered Tools To Cut Cost, Complexity Of Payment Disputes

Leadership | 14-05-2026 08:57am |

Visa has introduced six new and upgraded dispute resolution tools that leverage artificial intelligence and proprietary technology. These tools are designed to assist merchants, issuers, and acquirers in minimizing fraud-related losses and reducing administrative expenses associated with payment disputes. The company aims to address the ongoing challenges that disputes pose in commerce, which contribute to increasing costs for merchants and financial institutions while also causing frustration for consumers.

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