The client-value leak: the layer underneath the client you know

BusinessTech | 20-08-2026 10:10am |

Advice practices in South Africa are not short of work. Regulation is heavier, clients are more demanding, markets are volatile, and cost-to-serve continues to rise. The practices that grow from here will not be the ones working harder, but the ones identifying and plugging the hidden leaks draining capacity and growth.

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