Customs authorities are struggling to keep pace with the increasing volume of global trade, especially cross-border e-commerce. Marek Retelski, Head of Global Sales at Webb Fontaine, discusses how legacy systems based on rigid rules are inadequate for modern risk management. He highlights that tens of millions of low-value parcels move through customs daily, creating opportunities for criminal networks to exploit gaps. The article argues that artificial intelligence is redefining customs risk management to address these challenges.
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