The article discusses how artificial intelligence (AI) is changing the way small businesses can work with vendors. In the past, switching from one vendor to another was very difficult and time-consuming, which allowed vendors to become complacent and not try very hard to keep their customers happy. Now, with the help of AI, the process of switching vendors has become much easier. This means that small businesses can negotiate better deals with vendors and can also attract customers who feel stuck with their current vendors. Overall, this is a big opportunity for small businesses to improve their chances in the market.
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