Anthropic Customers’ Bills Are 80% Higher Than They Need to Be, Glean Says

The Information | 01-09-2026 11:21pm |

The article discusses how Glean, an AI search startup, claims that its AI assistant is much cheaper to use than Anthropic's AI tool called Claude Cowork for completing business tasks. Glean's internal analysis shows that its assistant can perform over 180 tasks while using 70% fewer resources, called tokens, compared to Anthropic's tool. This means that Glean's customers, like Intuit and Booking.com, pay about 81% less per task than they would with Anthropic's service. Glean attributes its lower costs to a special system that helps its AI find and use data more efficiently. Anthropic did not provide any comments on these claims.

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