Get better at work today: 3 things to say when you need to give tough feedback

Business Insider | 02-09-2026 11:52am |

The article offers advice on how to give tough feedback at work using a simple three-step method. Instead of using the "compliment sandwich" approach, which can confuse the person receiving feedback, the article suggests this clearer way: Start with Praise: Begin by mentioning something the person is doing well. Address the Issue: Clearly state the problem that needs to be discussed. Provide a Suggestion: End with a specific idea on how they can improve. Experts say that this method is more effective because it helps the person understand how to make changes rather than just feeling criticized. A study mentioned in the article shows that people often underestimate how much others want honest feedback. The article encourages readers to take a few minutes to prepare feedback they’ve been avoiding, using this three-step framework to ensure it’s constructive and helpful. Overall, it emphasizes that people appreciate honest feedback and want guidance on how to improve.

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