Anthropic's AI fluency chief says the best AI users know when to do the work themselves

Business Insider | 09-09-2026 11:01am |

Kristen Swanson, who leads AI fluency research and learning at Anthropic, says that the most effective AI users know when not to use the technology. She notes that using AI for the wrong tasks can incur a 'discernment tax,' and that more AI is not always better. Swanson spends a significant portion of her time advising people against using AI for certain tasks, emphasizing the importance of judgment in delegation.

Stay Updated with the Latest News!

Don't miss out on breaking stories and in-depth articles.