Salesforce has held talks to buy Listen Labs, an AI customer research platform, for around $2 billion

Salesforce has reportedly been in discussions to acquire Listen Labs, an AI customer research platform, for approximately $2 billion. Listen Labs, last valued at $500 million, provides AI-driven market analysis to clients such as Anthropic, Google, and Nestlé. The talks are not yet finalized and could still collapse. This potential acquisition reflects Salesforce's interest in strengthening its AI capabilities through strategic deals.

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