CBN, Banks Urged to Move Financial Inclusion from Access to Digital Autonomy

Dr. Nduneche Ezurike, a marketing technology and financial services expert, has called on the Central Bank of Nigeria and other regulators to expand financial inclusion strategies beyond access to digital platforms, focusing on enabling users to operate services independently. He presented a research paper at an international conference organized by IASTEM, questioning whether current initiatives address users' ability to navigate digital financial services autonomously. He noted the growth of agency banking and PoS networks but emphasized the need for more comprehensive approaches.

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