Patients seeking care in Lagos public hospitals continue to face difficulties at payment points, where network failures, limited alternatives, and demands for cash can turn urgent medical needs into prolonged ordeals. Eight months after THISDAY investigated the consequences of the state's electronic payment arrangement, fresh public complaints have renewed questions about the system, eliciting a response from the Lagos State Government. The situation has persisted unabated, sparking a viral public outcry, with the state government's claims clashing with the true picture. Patients still struggle at pay points, where decisions regarding their access to treatment ultimately lie.
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