Ron Johnson joined Apple in 2000 to develop the company's physical stores, which became retail giants despite early skepticism that online shopping would replace in-person retail. His new book, 'Shop Different,' details the strategy behind the stores and his broader retail career. In a live Q&A with Business Insider's Ana Altchek, Johnson discussed his time at Apple, what it was like to work with Steve Jobs, and answered viewer questions about retail strategies and leadership.
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