A retail expert explains that AI agents like Instinct and Meta's Muse could pose a significant threat to Amazon by enabling bots to shop on behalf of consumers. The AI industry has long promised such services, but they are now starting to roll out to regular people. If widely adopted, this could radically change shopping and be as impactful as the shift from brick-and-mortar to online retail. The expert suggests it could be a big deal for shoppers and an even bigger deal for Amazon.
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