This Ford exec put her family's Claude assistant on a PIP. ChatGPT has taken over.

Business Insider | 20-09-2026 11:23am |

Whitney Stefko Dover, a director and senior counsel at Ford, had previously created a bespoke Claude assistant named Claudette to manage her family’s schedules and tasks. The agent, which produced a daily briefing called the “Daily Dover,” was put on a performance improvement plan. An OpenAI agent has now assumed its responsibilities. Dover described the switch as part of the constant iteration involved in being a user.

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