Beyond the bureaucracy: Why protecting citizens’ digital lives is the new frontier of governance

The report uses the example of Mama Ngozi, who visits a state healthcare clinic in Umuahia where a health worker enters her sensitive medical history, home address and telephone number into a newly deployed digital health portal. It also cites her son, a young schoolteacher, who registers his tax details. The piece argues that protecting citizens' digital lives is becoming a new frontier of governance beyond bureaucracy. The report was published by Nairametrics.

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