Businesses Still Don’t See AI Returns, Consulting Exec Says

According to consulting firm EY, businesses are still not seeing substantial revenue gains or cost reductions from using AI. EY executive Dan Diaso said that while clients are not slowing down their AI spending, many are unsure about their return on investment. The adoption of usage-based pricing by providers like Anthropic has led to higher bills, prompting companies to use AI tools more carefully and increasingly turn to open source models.

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