Anthropic is taking a hard line on discounts for enterprise customers once they use up all the tokens they purchased, creating an opening for OpenAI to take a more flexible approach. Both Anthropic and OpenAI provide discounts to customers that commit to spending millions of dollars a year on their products, but Anthropic has ended customers' discounts once they hit the usage limits in their contracts, according to managers from three software firms that buy AI from both companies. Customers that reach the cap must negotiate a new agreement or face higher prices, these people said. The differing strategies highlight how the two AI rivals are competing for enterprise spending.
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