DoorDash now has a text-to-order option as AI agents like Instinct are taking off

Business Insider | 30-09-2026 06:38pm |

DoorDash is beta-testing a new text-to-order feature in the US that allows customers to place food and grocery orders via text message. Users can join a waitlist for access. The feature lets customers ask for suggestions and receive photos of food from restaurants. This comes as delivery apps increasingly use AI to simplify ordering and competition grows with new entrants like Walmart.

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