The article discusses the 20th anniversary of Resource Intermediaries Limited (RIL), an outsourcing firm based in Nigeria. Dr. Alex Okoh, the company's chairman, expressed optimism about the future, stating that they aim to be leaders in outsourcing management by providing valuable services with a skilled team. The anniversary theme, "Future Forward: Beyond Outsourcing; Sustainable Growth," highlights their focus on innovation and creating more value for clients while ensuring long-term growth. Dr. Okoh emphasized that reaching 20 years is just a milestone, and the next 20 years should focus on ambition, innovation, and impact. Mr. Ademolasoye Awonaike, the CEO, noted that the company's success over two decades is due to the dedication and commitment of its people, not just strategy. Mr. Olusoji Oyawoye, a co-founder, pointed out that many businesses fail within the first five years, but RIL has thrived and expanded into other countries like Ghana and Kenya. He stressed that keeping customers happy is the key to staying competitive in business.
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