Nigeria’s customer satisfaction score hits record 71%

Nigerian Tribune | 01-10-2026 04:09pm |

The article reports that Nigeria's overall customer satisfaction score has reached a record high of 71%. This means that many customers are happy with the services they receive in the country. However, not all sectors performed well. The power sector had the lowest satisfaction score at 51%, indicating that people are not very pleased with electricity services. The public sector also scored low at 53%. Overall, while the satisfaction score is high, some areas still need improvement.

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