Student-loan borrowers in public service are facing setbacks with debt relief

Business Insider | 08-10-2026 06:25pm |

Student-loan borrowers pursuing Public Service Loan Forgiveness have reported delays in having recent payments count toward their progress. Some borrowers said they made their 120th qualifying payment and are waiting for relief to be processed, with payment counts on the Federal Student Aid dashboard not updating. The ongoing repayment challenges have prompted a push for increased congressional oversight.

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