A KPMG US survey of 400 CEOs of major US-based companies found that about four in 10 said AI agents had delivered significant improvements in efficiency or growth, while a similar share reported moderate effects in targeted uses. However, only 9% described AI agents as 'transformational' for their organizations today. Tim Walsh, CEO and chair of KPMG US, told Business Insider that using AI effectively is 'not plug and play' and that companies often need to rethink how they operate. Most leaders surveyed said they expect to increase hiring as AI changes the skills they need.
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