Ugo Nwune, a 37-year-old software developer in Houston, downloaded Meta's Muse AI agent about four weeks ago but stopped using it three days later. He decided to try Muse because it was a simple app from a trillion-dollar company like Meta, which he felt good about security-wise. However, after receiving a strange message from the agent, he became concerned that it seemed to want to access his email without being prompted. Nwune said his trust in AI agents like Muse was shaken after the incident.
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